IMCare Division

COVID-19 RESPONSE

IMCare is a Health Care Program Administered by Itasca County Health and Human Service (ICHHS) that provides health care coverage for people who are eligible for Minnesota Health Care Programs and live within the IMCare service area.


Mission


The IMCare mission is to ensure access to high-quality, patient-centered, cost-effective health care for Itasca County residents through coordination and  collaboration with local community partners and providers.

We are your local County health plan!

Fraud Awareness


Please view the IMCare Fraud Awareness page for details regarding various forms of fraud.

Help Prevent FRAUD, WASTE AND ABUSE

Itasca Medical Care believes it is the responsibility of everyone to report suspected fraud, waste, or abuse.

What is Fraud, Waste and Abuse?

  • Fraud is an act meant to gain something of value.
  • Waste is the overuse of services that result in higher costs to the health care program.
  • Abuse is the misuse of services. 

How to prevent Fraud, Waste and Abuse

Members can help IMCare uncover fraud, waste, and abuse by keeping track of the following things:

  • Who provided your health care
  • What services you received during the visit and any additional tests or visits the doctor orders
  • When you got a health care service
  • Where the services took place
  • Do not sign blank medical services documents

Call IMCare if you think the provider may have billed wrong or offered service you did not think you needed. Please remember, do not:

  • Give your ID card or numbers to anyone other than your doctor, clinic, hospital, or other health care provider
  • Ask your doctor or any other health care provider for medical services or supplies that you do not need
  • Sign your name to a blank form
  • Share your medical records with anyone other than your doctor, clinic, hospital, or other health care professional

Report Fraud, Waste and Abuse

You can report fraud, waste, and abuse to the IMCare Compliance Department by calling our confidential Fraud Hotline at (866) 269-0584 or sending an email to imcarecompliance@co.itasca.mn.us


Compliance Referral Form

Member Services:
218-327-6188

Grievances/Appeals:
218-327-6183 

Authorization Request Questions:
218-327-6188

Pharmacy Questions (by member last name):
A-C:  218-327-5519
D-H:  218-327-6728
I-M:  218-327-5533
N-R:  218-327-6754
S-Z:  218-327-5591

Case Management Under age 65 Phone (by member last name):
A-C:  218-327-5519
D-H:  218-327-6728
I-M:  218-327-5533
N-R:  218-327-6754
S-Z:  218-327-5591

Senior Services/Care Coordination Over age 65:
218-327-6163

Provider Claim Services (by member last name):
A-D:  218-327-6133
E-H:  218-327-5528
I-L:    218-327-6797
M-R:  218-327-5529
S-Z:   218-327-5527


H2417 IMCARECLASSIC_114 CMS_Approved 04/04/2017
​Last Updated_04/05/2017