Medical Assistance or MinnesotaCare Members
If you have Medical Assistance or MinnesotaCare, it’s important to keep your contact information updated so you can be reached, when it’s time to renew your health insurance. If you’ve moved in the past three years or will be moving soon, please update your address, phone number and email today.
- Call us at 1-800-843-9536
- Email us at IMCare.Office@CO.ITASCA.mn.us
- Or visit mn.gov/dhs/mycontactinfo.
The Itasca Medical Care (IMCare) program is administered by Itasca County Health and Human Services (ICHHS). IMCare enrollees are those who are eligible for benefits under Minnesota Health Care Programs and live in Itasca County. IMCare is a local health plan with local contacts for all your questions and concerns.
Eligible persons enrolled in IMCare choose their primary care physician, pharmacy, mental health provider, and chiropractor, and have access to their choice of network dental and vision providers.
Discrimination is against the law. IMCare or IMCare Classic will accept all eligible beneficiaries who select or are assigned to IMCare or IMCare Classic without regard to:
- Claims experience
- Disability (including mental or physical impairment)
- Genetic information
- Health status
- Marital status
- Medical condition
- Medical history
- National origin
- Public assistance status
- Receipt of health care services
- Sex (including sex stereotypes and gender identity)
- Sexual orientation
To read more about the discrimination please view Language Block and Civil Rights / Discrimination Notice (PDF).
Free Auxiliary Aids & Services
IMCare or IMCare Classic provides aids and services, including qualified interpreters and information in accessible formats, in a timely manner, to ensure that people with disabilities have an equal opportunity to participate in IMCare or IMCare Classic's health care programs.
Free Language Assistance Services
IMCare or IMCare Classic provides translated documents and spoken language interpreting, in a timely manner, when language assistance services are necessary to ensure limited English speakers have meaningful access to information and services.
To ask for these aids and services, email the IMCare Division or call 1-800-843-9536 or your preferred relay service.
Interoperability Patient Access Rule
Minnesota Health Care Program Descriptions
Prepaid Medical Assistance Program (PMAP)
PMAP is a managed care program that covers health care for the following people who receive Medical Assistance (MA):
- Children under the age of 21
- Parents and caretakers of a dependent child
- Pregnant women
- Certain low-income adults without a dependent child
MNCare is a managed care program that covers health care for people who do not have access to affordable health care coverage. Some members may be required to pay a premium.
Minnesota Senior Care Plus (MSC+)
MSC+ is a managed care program that covers health care and Elderly Waiver services for people who are:
- ages 65 and over and
- have Medical Assistance
If you are enrolled in MSC+, you may have another option available. Check with your county financial worker to see if you can enroll in the Minnesota Senior Health Options (MSHO) program. MSHO is a voluntary program.
Minnesota Senior Health Options (MSHO) (IMCare Classic) (HMO SNP)
MSHO is a voluntary managed care program that covers health care and Elderly Waiver services for people who are:
- ages 65 and over
- have Medical Assistance and
- have both Medicare Parts A and B
Our MSHO program is called IMCare Classic.
If you choose to leave MSHO, you will be enrolled in an MSC+ plan for your Medical Assistance services, if you are eligible to enroll.
Stakeholders Advisory Committee
Are you enrolled in IMCare and have concerns about overall access, services or barriers that affect many IMCare enrollees? The IMCare Stakeholder Advisory Committee meets two times per year, and as needed, to discuss these concerns and look for ways to improve in those areas. If you are interested in participating in this committee, you can email IMCareOffice@co.itasca.mn.us, call 218 327-6188 or toll free 1 800-843-9536. If you have concerns, but do not wish to join the committee, these concerns can be submitted in writing, by phone or email at any time during the year. Note this meeting focuses on overall issues that affect people on IMCare.